Computer Technician (A+ Certified)

Posted: 05/16/2023

Company Overview:
We are a highly experienced and successful I.T company seeking a qualified I.T. Specialist to provide both quality technical and customer service.   
Intellectual Techs LLC. prides itself on providing great service and customer experience. With a forward thinking, modern and creative approach, we take strong pride in the exceptional service that we provide to our clients.   What makes us unique is the combination of our expert knowledge in the industry, coupled with our personal, friendly, supportive, and professional approach to customer service. Providing an excellent customer experience is not only a continuous goal of ours at Intellectual Techs, LLC but it is something that we continuously achieve; evidenced in the feedback that we receive from our 5 Star Google Rating and 2022 Rise Comcast Award for Business.

Job Duties and Essential Functions:

  • Open and Close the establishment

  • Team with the Front Desk Administrator to improve processes, as deemed necessary

  • Identify, repair, and resolve clients' computer repair concerns

  • Assist with IT helpdesk requests

  • Maintain record of all helpdesk tickets, including resolution

  • Provide advice on most suitable IT choice for new solution

  • Manage IT inventory for the office

  • Serve as first point of contact for our clients

  • Contact hardware vendors for warranty replacement or repairs

  • Perform various administrative and office related tasks, as deemed necessary

Qualifications, Skills and Experience required:


  • High School/GED 

  • A+ Comptia Certification 

  • Desktop support: 2 years 

  • Computer hardware: 2 years 

  • General understanding of computer systems and networks

  • Willingness to learn and possess a positive, can-do attitude

  • Strong organizational, quantitative, and verbal/written communications skills

  • Strong multi-tasking skills

  • Excellent follow through, judgment, and common sense

  • Excellent attention to detail

  • Strong knowledge Microsoft Office Services

  • Ability to communicate effectively and work closely with fellow team members

  • Trustworthiness

Job Type: Full-Time & Part-time
Salary: $16.00 - $20.00 per hour (based on experience)

Work Location: On-Site