Front Desk Administrator

Company Overview:
We are a highly experienced and successful I.T company seeking a qualified I.T. Specialist to provide both quality technical and customer service. Intellectual Techs LLC. prides itself on providing great service and customer experience. With a forward-thinking, modern and creative approach, we take strong pride in the exceptional service that we provide to our clients. What makes us unique is the combination of our expert knowledge in the industry, coupled with our personal, friendly, supportive, and professional approach to customer service. Providing an excellent customer experience is not only a continuous goal of ours at Intellectual Techs, LLC but it is something that we continuously achieve; evidenced in the feedback that we receive from our 5 Star Google Rating and 2022 Rise Comcast Award for Business.
 
 Responsibilities:

• Greet guests and provide them with superb customer service

• Answer incoming calls

• Schedule appointments and manage the office calendar of events

• Initiate, create, and close service requests for incoming computers

• Maintain attractiveness of the front end of the shop

• Create and provide weekly, quarterly, and annual reports for the owner and accountant

• Support technicians with administrative tasks

• Maintain inventory of equipment and office essentials

 
Qualifications:

• High school diploma or relevant qualification

• A minimum of 2 years of proven experience in a similar role

• Good understanding of office administration and basic bookkeeping practices

• Superb written and verbal communication skills

• Excellent organizational and multi-tasking abilities

 
Nice to haves:

• Strong knowledge of MS Office programs (Word and Excel)

• Social Media Marketing experience (various platforms)

Job Type: Full-Time 
Pay: $12/hr