Facilities Support Supervisor
ABOUT THE ROLE
We are looking for a bright, kind, and goal-oriented individual who is operationally-savvy, energized by growing, developing, and inspiring people, and passionate about delivering quality to our Clients. In this role, you will own daily planning and drive execution within the Facilities Support department while supporting company and building-wide initiatives.
The Facilities Support team works hard behind the scenes to enable a successful operation overall. Your team will do everything from maintaining shipping supplies inventories, keeping our facility in great condition, and keeping our equipment running smoothly.
Our Facilities Supervisors oversee the day to day maintenance and repair of the many facets of our warehouse including conveyor systems, PLCs, automation systems, buildings, grounds, and associated equipment. They oversee the staff that installs, inspects, repairs, and maintains building systems, including mechanical, electrical, plumbing, HVAC, safety, and waste management.
You will be an integral part of creating and nurturing our Stitch Fix culture -- promoting and living our values of Partnership, Integrity, Responsibility, and Innovation every day. Most importantly, you are responsible for inspiring others to be their best selves while creating a fun, fulfilling, and safe place to work for everyone.
YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL...
- Directly manage, inspire, and develop a team of hourly team members so that each person generates, lives, and breathes our culture as they achieve daily departmental goals.
- Recruit, interview, and onboard new team members to build an exceptional team of bright, kind, and goal-oriented employees within your department.
- Provide on-the-job training and coaching to support team member’s ongoing development and growth.
- Develop great partnerships with vendors and cross-functional teams as you regularly provide, seek, and incorporate high-quality feedback to improve your individual and collective team impact.
- Manage daily tasks that impact operational effectiveness and execution of departmental goals, such as accurate reporting of timesheets, hours worked and attendance.
- Track daily performance data and analyze for trends and opportunities. Make informed recommendations and respond to changing operational needs effectively e.g. staffing and process changes.
- Roll out new processes and production changes to your team. Educate all team members and provide high-quality feedback on the process and their performance and impact.
- Model and champion innovation by encouraging your team to find ways to do things more effectively, ask client-centric questions, share their learnings with others, and work through challenges and obstacles.
WE’RE EXCITED ABOUT YOU BECAUSE...
- You are Bright, Kind, and Goal-Oriented and embody our values of Partnership, Integrity, Innovation, and Responsibility.
- You have 4+ years in a people leadership role directly managing 5+ people and know how to lead and inspire people to do quality work on a daily basis.
- You have 3-5 years' experience in Facilities Maintenance
- You value doing what’s right, not what’s easy.
- You appreciate the big picture and find ways to make an impact outside of your immediate team and department.
- You thrive in an environment where autonomy and responsibility are granted and are committed to providing the same for the teams you manage.
- You have a passion for the art and science of our business -- a combination of beauty, wisdom, and data analytics.
- You are energized by being in the action -- leading your team from the floor for 8 or more hours per day.
- You are proficient in Microsoft Office (Excel, Word, PowerPoint) or G Suite (Google Sheets, Docs, Slide) and love learning new systems.
- You have a four-year degree or equivalent experience.
WHY YOU’LL LOVE WORKING AT STITCH FIX...
- You are encouraged to be your authentic self here, and empowered to encourage others to do the same!
- You’ll be an integral part of an organization that is on the cutting edge of changing the way people find what they love
- We are redefining what it means to work in a warehouse -- and you’ll contribute to this!
- We love solving problems, thinking creatively, trying new things, and having fun while we work
- We are a group of kind, bright and goal-oriented people, who truly believe in our business model
- We offer competitive salaries and Total Rewards packages
- We have free beverages and snacks every day and have a Party Crew onsite!
- You’ll be proud to say that you work for Stitch Fix and will know that the work you do brings joy to our clients every day!
About Stitch Fix
At Stitch Fix, we’re about personal styling for everybody and we believe in both a service and a workplace where you can be your best, most authentic self. We’re the first fashion retailer to combine technology and data science with the human instinct of a Stylist to deliver a deeply personalized shopping experience. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. All of this results in a simple, powerful offering to our customers and a successful, growing business serving millions of men, women, and kids. We believe we are only scratching the surface on our opportunity, and we’re looking for incredible people like you to help us carry on that trend.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER SEEKING INDIVIDUALS WHO VALUE AND WILL SUPPORT A FRIENDLY, TEAM-ORIENTED AND DRUG FREE WORKPLACE. APPLICANTS MAY BE REQUIRED TO SUBMIT TO A CRIMINAL BACKGROUND CHECK AND DRUG SCREEN PRIOR TO COMMENCING EMPLOYMENT.